What should I do if my phone doesn’t see my Bluetooth speaker?

why the speaker won't connect

by Alex Gustman

Updated: November 15, 2021

Sometimes your phone can’t detect a new or previously used wireless speaker? This article contains the most up-to-date solutions to help fix the problem.

Solution 1: reactivate Bluetooth

Often users forget to turn on Bluetooth on their phone or the activated module malfunctions. In this case, it is worthwhile to reactivate the transmitter. If, however, the transmitter is enabled, then you should disable the module and re-enable it. It is also important to make sure that Bluetooth is activated on the speaker.

bluetooth activation

Solution 2: check the battery charge

It is worth making sure that the speaker’s battery is charged. If there is no charge indication, you should connect the speaker to the mains and reconnect it.

Solution 3: “break” the connection with other devices

Most speakers automatically connect to a previously paired device – tablet, computer, laptop, TV, etc. Therefore, it is worth disabling Bluetooth on all previously paired devices or removing the speaker’s pairing.

disconnect pairing

Solution 4: Re-pairing

Before you can use your new speaker, you must pair it, which is the initial connection. If the speaker was previously connected, you should delete the connection from the Bluetooth menu and re-pair. To do this, hold down the power button on the speaker for 3-5 seconds and then select the device that appears on your phone.


Solution 5: Make sure the speaker has Bluetooth

Some speakers may not include a Bluetooth module, which precludes wireless operation. In this case, the speaker can only be operated with the cable connected.

Solution 6: Eliminate hindrances and obstacles

Connecting to the speaker is not possible if the device is located at a considerable distance of 5-10 meters. Obstacles in the form of walls and working equipment in the same frequency range as Bluetooth also reduce the likelihood of a successful connection. Therefore, it is desirable to make the connection in direct line of sight of the phone and the speaker.

Solution 7: contact a service centre

If the speaker does not connect to other devices, there is probably a hardware malfunction, such as a Bluetooth module. In this case, contact a service center if the speaker is under warranty or a repair shop if there is no warranty.


This article describes in detail why your phone doesn’t see your bluetooth speaker. The most likely reasons are: no battery charge or connection failure. Therefore, charging the battery, rebooting the mobile device, reactivating Bluetooth or pairing with the speaker often helps to eliminate the problem. However, there are hardware malfunctions that in most cases can only be fixed in a repair shop.
What troubleshooting solutions are familiar to you? Share your experiences in the comments below the article

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Alex Gustman

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